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TECHNICAL SUPPORT

Quotronics Limited provides support to all clients through the usual channels of telephone or e-mail and is pleased to answer questions at any time regarding its products.

If a product fails and it is not possible to diagnose the fault via e-mail or telephone then a replacement hardware service is available.

On receipt of the faulty item a replacement will be made free of charge for one year from the date of purchase, providing the item has been used in the correct way and has not been tampered with, vandalised, or otherwise
mis-used.

Software updates for the Standard machines will be free of charge for one year from the date of purchase.