WARRANTY
Quotronics
Limited warrants its products to be free of
defects in material and workmanship under normal
use and service for a period of 1 year from
the date of purchase. Quotronic’s sole
obligation with respect to claims of non-conformance
made within the one (1) year warranty period
described above shall be, at its option, to
repair or replace any item of Equipment that
Quotronics Limited, in its sole discretion,
determines to be defective. The Customer shall
obtain a Return Merchandise Authorization (RMA)
number from Quotronics Limited prior to returning
any Equipment to Quotronics Limited under this
warranty by contacting Technical Support at
Quotronics Limited (Tel. 01293 431065).
The Customer shall prepay shipping charges for
Equipment returned to Quotronics Limited for
warranty service, and Quotronics Limited shall
pay freight charges for the return of the Equipment
to the Customer, excluding customs duties or
taxes, if any, up to a maximum of £50 GBP. Any
extra incurred charges being borne by the Customer.
All returns require a dated proof
of purchase and a letter explaining the problem.
Quotronics Limited will not be responsible for
items returned without an RMA or improperly
packaged. Replacement Equipment shall be new
or like new in performance and shall be warranted
for the remaining duration of the warranty term
of the non-conforming Equipment. All replaced
Equipment shall become the property of Quotronics
Limited. Any claims of defects not made within
such one (1) year period shall be deemed waived
by Customer.
Quotronic’s
warranty obligations hereunder are expressly
conditioned upon (i.) the Products being properly
installed, used and maintained at all times
by Customer and not customised, modified or branded in any way;
(ii). The Products not being subject
to unusual mechanical stress or unusual electrical
or environmental conditions or other acts of
God; (iii.) the Products not being subjected
to misuse, accident or any unauthorized installation/deinstallation
by Customer or other third party; (iv.) the
Products not being altered or modified in an
unauthorized manner, unless approved in writing
or otherwise performed by Quotronics Limited
and (v.) Customer promptly installing all Product
revisions that have been released for such Products
by Quotronics Limited throughout the warranty
term. Quotronics Limited does not warrant that
the Products will operate in any specific combination
that may be selected for use by Customer or
that the operation of the Products will be uninterrupted
or error free, or that all non-conformance or
defects will be remedied. Additionally, Quotronics
Limited shall have no warranty obligations for
any failure of the Products to conform to the
applicable product specifications resulting
from the combination of any Product(s) with
hardware and/or software not supplied by Quotronics
Limited. If it is determined that any Product(s)
reported as defective or non-conforming by Customer
during the warranty period is not defective
or non-conforming, Quotronics Limited, may,
at its option, charge Customer for any labour
provided and expenses incurred by Quotronics
Limited in connection with such determination,
at Quotronic’s then current rates. THE
WARRANTIES OF QUOTRONICS LIMITED AND REMEDIES
OF CUSTOMER SET FORTH IN THIS SECTION ARE EXCLUSIVE
AND ARE GIVEN BY QUOTRONICS LIMITED AND ACCEPTED
BY CUSTOMER IN LIEU OF ANY AND ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ALL WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH
OTHER WARRANTIES BEING HEREBY EXPRESSLY AND
UNEQUIVOCALLY DISCLAIMED BY QUOTRONICS LIMITED
AND WAIVED BY CUSTOMER
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